IKEA faced first problems in Ukrainian market

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The company said that they are doing everything possible to restore the site as soon as possible

IKEA faced the first problems in the Ukrainian market: “Points of delivery of orders will not accept new applications.” Photo: GoPopUp

IKEA officially opened its long-awaited online store in Ukraine on 14 May, and less than two weeks later, the company was forced to limit acceptance of new orders due to too much demand and workload.

Now the brand’s website states that “Home delivery service is temporarily limited and only available in Kiev. Order issuance points will not accept new applications, but will be open to buyers who have already placed an order Is kept. “

The IKEA official statement said that to meet demand and meet IKEA’s high standards and customer expectations, we have decided to limit the ability to place already registered orders and process new ones.

Also the company said that they are doing everything possible to restore the site as soon as possible. In fact, in the first days after the sale began, it was not even possible to complete a purchase, with a server error reported on the site.

Swedish company IKEA is the world’s largest furniture and home goods retailer. The prices of middlemen who resell IKEA goods in Ukraine are 80–90% higher than IKEA, for example, a set of kitchen towels worth 69 UAH can be sold to you for 120 UAH. .

The reference PAYSPACE magazine

Recall that after the launch of the online store, IKEA plans to open its store in the new city store format in Kiev as soon as possible. The company recently signed a lease with Blockbuster Mall.

Now, customers can pick up goods at a point in order of receipt in Kiev (free) or order home delivery. Till now, there are two points of delivery of goods – Auchan Rive Gauche (Auchan Rive Gauche) and Metro Cash and Carry (Ring Road, 1B). The cost of delivery of goods up to 30 kg at the specified address is 99 UAH. Delivery of orders weighing more than 30 kg – 699 UAH (in Kiev) and 1599 UAH (outside Kiev).

Read: IKEA will release devices for smart home


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